2. Called device permissions
2.1 Positioning rights: In order to be able to network devices in "Soliom" using the WLAL network, you need to enable this right. You need to enable this permission and obtain your authorization for the first time.
2.2. Microphone permission: In order to realize the audio recording function of using the video function of the device in "Soliom", and the audio recording function of the device's broadcasting voice, you need to enable this permission. You need to enable this permission and get your authorization when you use it for the first time.
2.3. Phone permission: In order to use the phone function in "Soliom" to call our customer service. You need to enable this permission and get your authorization for the first time.
2.4. Camera permission: In order to use the QR code scanning function to network your device in "Soliom" and the photo/video function to upload or change your avatar, you need to enable this permission. You need to enable this permission and get your authorization when you use it for the first time.
2.5. Album permission: In order to use the device in "Soliom" to take screenshots from videos, save video recordings to your phone, and upload pictures, you need to enable this permission. You need to enable this permission and get your authorization when you use it for the first time.
2.6. Storage permission: In order to cache the texts generated in Soliom and save the images and videos that you have downloaded on your own initiative, you need to enable this permission. You need to enable this permission, if you refuse this permission, you will not be able to use the storage information function normally.
2.7. Notification permission: In order to use the call alert service in "Soliom", you need to receive messages from the device (device/APP operation log messages, alarm messages, visitor messages). You need to enable this privilege, otherwise you will not be able to receive messages from the device.
2.8. Bluetooth permission: In order to realize the Bluetooth information in "Soliom" for device discovery and networking. You need to enable this permission and get your authorization for the first time.
3. Sensitive permissions for calls
3.1.File Management: To realize the local function of saving pictures and videos to cell phones. We need to call your permission, if you refuse the relevant system permissions, you will not be able to use this business function.
3.2 WiFi SSID information: Get the information of the currently connected WiFi of your cell phone, so that you can connect to the device conveniently and quickly. We need to call your permission, if you refuse the relevant system permissions, you will not be able to use this business function.
3.3 Bluetooth device MAC information: for searching Bluetooth device information for device networking. We need to call your permission, if you refuse the relevant system permissions, you will not be able to use the business function.
3.4 Get apps installation list: for WeChat sharing function. We need to detect whether your phone has installed WeChat application, and do not detect/get information about other applications on your phone.
3.5 Getting device sensor information: in order to realize the scanning QR code function for device networking, we need to adjust the brightness of the cell phone screen according to the light of the environment in which the phone is located.
3.6sllocal service: In order to realize the message push service for device pressing doorbell, we need to detect whether SoliomAPP is running in the background.
3.7 Vendor Push Service: In order to realize the third-party service push to the message, we need to detect whether SoliomAPP is running in the background or not
3.8 Getting Device Sensor: In order to realize scanning QR code to add device, we need to get device sensor information.
In order to ensure the normal realization of the relevant business functions, the specific client privileges and use scenarios, please refer to the "Personal Information List". Please note that the above permission functions will not be opened by default, and will only be used for the purpose of realizing specific functions or services with your explicit authorization, and you can also enter Soliom APP, click ["My"-"My Settings"- "System Permission Management"] to withdraw the permission. Special note, even after your authorization, we have obtained the permission of these sensitive data, but will not collect your information when the related functions or services do not need it.Soliom APP related functions and permissions settings, you can turn off or set up the corresponding permissions according to your needs.
4.Personal Information Storage
(1) How and for how long information is stored
We store your information in secure ways, including local storage (with data caching by the App), databases and server logs.
In general, we will only store your personal information for as long as necessary to fulfill a specific function or under the conditions stipulated by laws and regulations. When the period of storage of your information expires, we will promptly delete your personal information or anonymize it. (2) Geographical storage of information
We will store personal information collected within China in accordance with laws and regulations.
We do not currently transfer or store your personal information across borders. In the event that we need to transfer or store your personal information across borders in the future, we will inform you of the purpose for which the information is to be transferred, the recipients, the security measures and the security risks, and obtain your consent.
5. How this personal information may be used
Personal information is collected for the purpose of providing you with products and/or services and to ensure our compliance with applicable laws. You hereby agree that we may process Personal Information for the purposes set forth in this Privacy Policy and disclose Personal Information to our Affiliates (in connection with our communications, social media, technology and cloud businesses) and to Third Party Service Providers (as defined below). We may use personal information for the following purposes:
(1) Providing, handling, maintaining, improving, developing our goods and/or services to you and through equipment or services provided by us.
(2) Communicate with you regarding your Device, the Services or any general inquiries (including updates, Device firmware/software upgrades, customer inquiry support, related information, notices).
(3) To analyze and develop statistical information relating to the use of our products and services in order to better improve our products and services.
(4) Store and maintain information about you for the purpose of operating our business or fulfilling legal obligations. (5) No need to communicate with our servers to provide local services.
More detailed information about how we use your information, which may contain personal information, is provided below:
(6) Creating your Soliom account. Personal information collected when creating an account via the web or our mobile devices is used to create the user's personal account and profile page.
(7) Provision of location-based services. When using Soliom and accessing our devices, we may use location information to determine the time zone of the device to ensure that the time is accurately displayed in the device, to log in to the service area. As well as according to your choice for you to open the corresponding device function experience in advance. You can turn this feature off at any time by going to your device settings or by stopping using the app.
(8) Device access. When the device is operated through the App, the authenticity of the device needs to be verified, so we will need to verify the factory MAC and DID information to confirm the legal identity of the device. In addition, if the device needs to be connected to the network, you need to set up the corresponding network settings for the device through the APP, and this process requires you to enter the corresponding Wi-Fi name and password, which is only used for the device to be connected to the network. The Wi-Fi and password data you fill in will be encrypted and stored locally in the device, and will not be uploaded to the server, you can enter the device to delete the information at any time. At the same time, we need to select the optimal networking method for the device by judging the IP and network signal to ensure the stability of the device's networking.
(9) Device Status Display. Allows you to remotely view the status of the device so that you can always check the operation of the device.
(10) Setting up automated tasks. Event information reported by your device (the information comes from the device you add, and the specific information that can be set depends on the scope of your privacy authorization for that device; each added device will provide the terms of the device provider's privacy policy for you to choose whether to agree to) can be used to create automated tasks that are personal to you.
(11) Provide push service. The account number and IMEI number will also be used to provide the Soliom APP push service to send device notifications to the user. You can disable this feature at any time by changing the preferences under Messaging Settings.
(12) Collecting User Feedback. The feedback you choose to provide is extremely valuable in helping us improve our services. In order to track the feedback you choose to provide, we may use the personal information you provide to contact you and keep records.
(13) Sending Notifications. From time to time, we may use your Personal Information to send important notifications, including notifications about abnormal device operating conditions, push notifications for devices you have customized (depending on the device you purchased to add), and changes to our terms, conditions, and policies.
6.About third-party SDK use and instructions
We will strictly test the access to third-party SDKs, and explain to you the latest situation of the access SDKs in a timely and open manner, please refer to the official privacy policy of the third-party SDKs.
(1) Bugly SDK
Third party name: Shenzhen Tencent Computer System Co.
Purpose of use: to provide exception reporting and operation statistics, and timely follow up on user feedback.
Third party name: Shenzhen Tencent Computer System Co.
Processing: Secure handling of past marking, encrypted transmission and processing
Types of Personal Information Collected: Networking, Network Status Changes, WiFi Status Changes, Reading Phone Status, Reading Logs
Official website link: https://privacy.qq.com/document/priview/fbd2c3f898df4c1c869925dd49d57827
Contact Information:
-Online: https://kf.qq.com/
-E-mail: Dataprivacy@tencent.com
(2) WeChat SDK
Third party name: Shenzhen Tencent Computer System Co.
Purpose of use: support WeChat login, sharing function
Processing: secure processing through de-identification, encrypted transmission and processing
Type of personal information collected: device information, network information
Official website link: https://open.weixin.qq.com/cgi-bin/frame?t=news/protocol_developer_tmpl
Contact Information:
-Online: https://kf.qq.com/
-E-mail: Dataprivacy@tencent.com
(3) Xiaomi Push
Third party name: Xiaomi Mobile Software Co.
Purpose of use: to provide Xiaomi device message push service
Processing: secure processing through de-identification, encrypted transmission and processing
Types of personal information collected: Internet connection, access to network status, reading and writing to external storage, WiFi status
Official website link: https://dev.mi.com/console/doc/detail?pId=1822
Contact Information:
-Online: https://privacy.mi.com/support
(4) Huawei Push (embedded Huawei Update SDK, Huawei Open)
Third party name: Huawei Software Technology Co.
Purpose of use: Provide Huawei device message push service
Processing: secure processing through de-identification, encrypted transmission and processing
Types of personal information collected: Internet connection, access to network status, reading and writing to external storage, WiFi status, app installation privileges
Official website link：https://consumer.huawei.com/cn/privacy/privacy-policy/
Contact Information:
-Tel: 950800
(5) AU Push
Third Party Name:
Purpose of use: to provide a push message push service
Processing: secure processing through de-identification, encrypted transmission and processing
Types of Personal Information Collected: Device Identifier (including IMEI, IDFA, Android ID, MAC, OAID, Advertising ID, Serial Number, IMSI, UAID, ICCID), Device Platform, Device Vendor, Device Brand, Network Information (including IP Address, WIFI Information, Base Station Information), Location Information, Application List Information
Official website link: https://docs.getui.com/privacy/
Contact Information:
-E-mail: business@getui.com -Tel: 4006-808-606 -Fax: 0571-86473223
(6) Phantom Push
Third Party Name: Zhuhai Meizu Communication Equipment Co.
Purpose of use: Provide message push service for Meizu devices
Processing: secure processing through de-identification, encrypted transmission and processing
Types of personal information collected: Internet connection, access to network status, reading and writing to external storage, WiFi status
Official website link：https://i.flyme.cn/privacy?lang=zh_CN
Contact Information: -Tel: 400-788-3333
(7) OPPO Push
Third Party Name: Guangdong HuanTai Technology Co.
Purpose of use: Provide OPPO device message push service
Processing: secure processing through de-identification, encrypted transmission and processing
Types of personal information collected: Internet connection, access to network status, reading and writing to external storage, WiFi status
Official website link: https://open.oppomobile.com/wiki/doc#id=10194
Contact Information:
-E-mail: quickapp@oppo.com
(8) ViVO Push
Name of third party: Vivo Mobile Communications Ltd.
Purpose of use: Provide ViVO device message push service
Processing: secure processing through de-identification, encrypted transmission and processing
Types of personal information collected: Internet connection, access to network status, reading and writing to external storage, WiFi status
Official website link：https://www.vivo.com.cn/about-vivo/privacy-policy
Contact Information:
-Email: privacy@vivo.com -Tel: 400-678-9688
(9) ZXingLite
Purpose of use: Google open source barcode scanning library for generating, scanning QR codes
Treatment: None
Type of personal information collected: None
Official website link: https://github.com/zxing/zxing
（11）AndroidX
Purpose: Support for Android support libraries, the original Android support libraries have been deprecated.
Treatment: None
Type of personal information collected: None
Official website link: https://developer.android.com/jetpack/androidx?hl=zh-cn
(13) Logging services
Third party name: AliCloud Computing Co.
Purpose of use: Provide log analysis services
Processing: Secure processing through anonymization, de-identification, encrypted transmission and handling
Types of personal information collected: device information, log information
Official website link: https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112131013_69952.html Contact: -Tel: 95187-1
(14) AU+SDK
Name of the third party: AUO Tongxin (Beijing) Technology Co.
Purpose of use: statistics, one-click login, push messages
Usage Scenarios: Statistics will be performed during the user's use of the App; when the user logs in with a single click using his or her cell phone number; when pushing messages;
Types of personal information collected: device Mac address, unique device identifier (IMEI/Mac/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, device SN code) as well as cell phone number, unique device identifier, device model number, sensor parameters, terminal manufacturer, terminal device OS version, session start/stop time, language location, time zone and network status (WiFi), hard disk, CPU and battery usage, operator information, specified package names. stop time, language location, time zone and network status (WiFi), hard disk, CPU and battery usage, operator information, specified package name
Official website link: https://www.umeng.com/
Self-start and associated start description: To ensure that this application is closed state can normally receive the client push broadcast information, this application shall use (self-start) ability, there will be a certain frequency through the system to send a broadcast to wake up the application self-start or associated start behavior, is necessary for the realization of the function and service. The purpose is to remind you in time to check when the device you purchased generates messages.
III. External availability
Currently, we do not actively share or transfer your personal information to third parties, and when Soliom needs to share your personal information with third party service providers, Soliom will contractually obligate the third party to comply with applicable local data protection laws by setting forth the third party's practices and obligations, and Soliom will contractually ensure that the third party service provider complies with privacy standards applicable to them in the jurisdiction in which you reside. Standards. We have developed a Third Party Information Sharing Checklist to provide you with a clear and concise overview of our embedded third party SDKs, and business partners' information sharing with third parties through interfaces (APIs).
We do not publicly disclose the personal information we collect. If we must disclose personal information publicly, we will inform you of the purpose of the disclosure, the type of information and the sensitive information that may be involved, and obtain your consent.
In order to conduct our business operations smoothly and to provide you with the full functionality of our products and services, we may disclose your personal information to other Soliom affiliates (which are involved in the communications, social media, technology or cloud business) or to our third-party service providers (our mailing stores, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotional service providers, agents acting on behalf of Soliom) [affiliates and/or other third parties] (collectively, "Third-Party Service Providers"). and agents acting on behalf of Soliom) [affiliates and/or other third parties] (collectively, "Third Party Service Providers") to disclose your Personal Information. Such Third Party Service Providers may process your Personal Information on behalf of Soliom or for one or more of the purposes set forth above. When using certain mobile applications on our devices, we may share your IP address with third parties in order to provide you with some of the services you have requested. If you no longer wish to allow us to share this information, please email us at care@soliom.net联系我们.
In addition, in accordance with relevant laws and regulations and national standards, we may share, transfer or publicly disclose your personal information without your prior authorized consent in the following cases. (1) in connection with our fulfillment of our obligations under laws and regulations; (2) Those related to national security and national defense security;
(3) In response to a public health emergency or directly related to public safety, public health, or significant public interest;
(4) Directly related to the investigation, prosecution, trial and execution of the sentence for the crime;
(5) Collection of personal information from lawful publicly disclosed information, including lawful news reports, government information disclosure related channels (6) Other cases provided for by law.
IV Soliom security measures
We are committed to keeping your personal information secure. In order to protect against unauthorized access, disclosure or other similar risks, we have implemented reasonable processes of physical, electronic and managerial measures to protect the information we collect from your use of the Soliom APP. We will take all reasonable steps to protect your personal information.
When you access your Soliom account, you can opt for our two-step verification process to ensure better security. When you send or receive information from your Soliom device to our servers, we ensure that it is encrypted using Secure Sockets Layer (SSL) and other algorithms.
All your personal information is stored on secure servers and protected in controlled facilities. We categorize your data according to importance and sensitivity and ensure that your personal information has the highest level of security. We ensure that our employees and third-party service providers who access this information to help provide products and services to you are under strict contractual obligations of confidentiality, and that failure to fulfill these obligations may result in disciplinary action or termination of the relationship. Similarly, we have specialized access controls for cloud-based data storage. In summary, we regularly review our information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.
We will take all practicable steps to protect your personal information. However, you should be aware that the use of the Internet is not always secure and, therefore, we cannot guarantee the security or integrity of any personal information when transmitted in both directions over the Internet.
We will take appropriate measures in response to a personal data breach, such as notifying the relevant supervisory authority of the breach or, in some cases, notifying the data subject of the personal data breach in accordance with the laws of use, including your local data protection laws.
V. What you can do
(1) You can play your part in protecting your personal information by not disclosing your login password or account information to anyone unless that person is duly authorized by you. Whenever you log in to Soliom as a Soliom account user, especially when logging in on another person's computer or public Internet terminal, you should always log out at the end of the session.
(2) Soliom shall not be liable for any breach of security resulting from a third party's access to your personal information as a result of your failure to keep your personal information private. Notwithstanding the foregoing, you must notify us immediately of any unauthorized use of your account by any other user of the Internet or any other breach of security. Your assistance will help us to keep your personal information private.
VI Reservation policy
We will retain personal information at all times if it is necessary to fulfill the purpose for which it was collected, or to comply with applicable legal requirements or permissions. If there are reasonable grounds to believe that the retention of personal information is not necessary to fulfill the purpose for which it was collected, we will no longer retain the personal information or will delete the way in which the personal information is associated with a specific individual. Soliom may further retain data if the information is further processed for archiving in the public interest, for scientific or historical research purposes or for statistical purposes in accordance with the laws of use, even if the purpose of the further processing of the information is not compatible with the original purpose.
VII Accessing other features on your device
Our apps may have access to certain features on your device (Wi-Fi network status). This information is used to allow these apps to run on your device and allow you to interact with them. At any time, you can revoke the license by closing the application at the device level or by contacting us via email.
VIII You can control your personal information
Control settings
We recognize that everyone has different privacy concerns. Therefore, we have provided some examples of the various ways Soliom provides you with choices to limit the collection, use, disclosure or processing of your personal information and to control your privacy settings: (1) Turn on or off the user experience program and location access features; (2) Log in or out of your Soliom account:
(3) If you have previously consented to our use of your personal information for the purposes described above, you may do so at any time in writing or by contacting care@soliom.net
IX Accessing, updating, correcting, erasing or limiting the processing of your personal information
(1) You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, we will ask to verify your identity before we process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the timeframe set out in applicable data protection legislation.
(2) Upon your request, we may provide you with a copy of your personal data collected and processed free of charge. For any additional requests for the same information, we may charge a reasonable fee based on actual administrative expenses in accordance with usage laws.
(3) If you wish to request access to the personal data we hold or if you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible by writing to or emailing us at the email address provided below. Email: care@soliom.net.
(4) If you are an EU user under the General Data Protection Regulation (GDPR), you have the right to request that we erase your personal information. We will consider the reasonableness of the erasure request and take reasonable steps, including technical measures, if provided for in the GDPR.
(5) If you are an EU user subject to the General Data Protection Regulation (GDPR), you have the right to restrict the processing of your personal information by us and we will consider the reasonableness of the restriction request. If the GDPR so provides, we will only process your personal information in a manner that complies with the applicable provisions of the GDPR and will notify you before lifting the restriction.
(6) If you are an EU user governed by the General Data Protection Regulation (GDPR), you have the right not to be subject to decisions based solely on automated processing (including profiling) that may have legal effects on you, or similarly significantly affect you.
(7) If you are an EU user under the administration of the General Data Protection Regulation (GDPR), you have the right to receive your personal information in a commonly used structured format and to transmit this information to another data controller.
(8) More detailed information relating to the personal information in your Soliom account, which you can access and change by logging into your account on your device.
X. Withdrawal of consent
(1) You may withdraw your consent to the collection, use and/or disclosure of your personal information in our possession or control by submitting a request to us by contacting us by sending an email to care@soliom.net. We will process your request within a reasonable time after you have made it and, subject to your request, will not collect, use and/or disclose your personal information thereafter.
(2) Please note that your withdrawal of consent may lead to certain legal consequences. Depending on the extent to which you withdraw your consent to allow us to process your personal information, this may mean that you cannot enjoy Soliom's products and services.
XI. Cancellation of accounts
You can cancel your current account at any time by contacting our customer service or by doing it yourself in the following ways:
After entering Soliom APP, click ["My" - "My Settings" - "Logout"] to logout your account.
When you cancel your account, we will delete your account information (including cell phone number, email address, security credentials), device binding information (including alarm information, operation records, visitor records).
If you have any questions in the process of cancellation, you can call the service hotline: 0755-33202505 for consultation.
We will delete or anonymize your personal information within 7 business days after we receive your request to cancel your account. Please note that account deletion is an irreversible operation. After account deletion, we will stop providing you with products or services, all data under your account will be erased, and your personal information will be deleted and cannot be retrieved, unless otherwise provided by laws and regulations.
xii Transfer of Personal Information Outside of Your Jurisdiction
If we need to transfer personal information outside of your jurisdiction, whether to our affiliates (which are involved in communications, social media, technology and cloud businesses) or to third party service providers, we will do so in accordance with applicable law. In particular, we ensure that all such transfers meet the requirements of applicable local data protection laws by putting in place appropriate security measures. You will have the right to be informed of the appropriate safeguards that Soliom has put in place for the transfer of your personal information.
Soliom Subject to compliance with the laws governing its use, we may transfer your personal data to any subsidiary of the Soliom Group worldwide to process the information in accordance with the purposes described in this Privacy Policy. We may also transfer your personal data to our third-party service providers, which may be located in countries or regions outside the European Economic Area (EEA) region.
If Soliom shares personal data originating within the EEA region with a third party, whether or not that third party is a Soliom subsidiary outside the EEA, we will enforce it in accordance with the EU Standard Contractual Clauses or any other safeguards set out in the GDPR.
We may use overseas facilities operated and controlled by Soliom to process or back up your personal information. The risks under different applicable data protection laws vary and we may transfer and store your personal information to our overseas facilities. However, this does not change all of our commitments to protect your personal information in compliance with this Privacy Policy.
When you choose to use other third-party services within the Products and Services, such third parties may read information about you and information about you may be transferred to third-party servers outside of your jurisdiction, and you consent to such transfers.
XIII. Other provisions
minor (i.e. person under 18)
(1) We recognize that it is the responsibility of parents to monitor the use of our products and services by minors. However, it is not our policy to require access to minors' personal information or to send any promotional materials to such persons.
(2) Soliom does not seek or attempt to seek to receive any Personal Information from minors. If a parent or guardian has reason to believe that a minor has provided us with personal information without their prior consent, please contact us to ensure that such personal information is deleted and that the minor unsubscribes from any applicable Soliom service.
XIV. Priorities
If you have agreed to the applicable user agreement and there is an inconsistency between such user agreement and this Privacy Policy, such user agreement will control.
XV Updates to the Privacy Policy
We conduct periodic reviews of our Privacy Policy and may update this Privacy Policy to reflect changes in our information practices. If we make material changes to this Privacy Policy, we will notify you by email (to the email address specified in your account) or by posting it on the Soliom APP or through your mobile device so that you can be aware of the information we collect and how we use it. Such privacy policy changes will apply from the effective date specified in the notice or website. We encourage you to periodically check this page for updates on our privacy practices. Your continued use of the Products and the Services on the Website, your cell phone and/or any other device will be deemed acceptance of the updated Privacy Policy. We will ask for your consent again when we collect more personal information from you or when we wish to use or disclose your personal information for new purposes.
XVI Do I have to agree to any third party terms and conditions?
Our Privacy Policy does not apply to products and services provided by third parties.Soliom products and services may include third party products and services and links to third party websites. When you use these products or services, information may also be collected about you. Therefore, we strongly recommend that you take the time to read that third party's privacy policy as you would ours. We are not responsible for, and cannot control, how third parties use the personal information they collect from you. Our Privacy Policy does not apply to other websites linked through our Services.
When you use the services of these product-specific extensions on our platform, third-party terms and privacy policies apply, and you agree to the terms of each extension.
XVII Social media (features) and widgets
Our Platform contains a number of social media features, including "share" features, which may collect your IP address and the pages you view on our Website. Social media features and widgets are either hosted by third parties or hosted directly on our website. Your interactions with these features are governed by the privacy policies of the companies that provide them.
XVIII Contact Us
If you have any comments or questions about this Privacy Policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact our Data Protection Officer at the address below, referring to "Privacy Policy": Company name: XMITECH IOT TECHNOLOGY CO.LIMITED,
Address: No. 888, 8/F, Block B, Beimen New Energy Building, No. 2239 Nanhai Avenue, Nanshan District, Shenzhen, China Tel: 0755-33202505
E-mail: care@soliom.net Thank you for taking the time to learn about our privacy policy!